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Yes. Discretion is assumed. We operate on need-to-know access with secure handling, and we’ll sign your NDA.

You get a named lead plus a vetted associate team. Work is quality-controlled and documented for continuity.

We can re-shortlist. Your senior advisor retains continuity so your rhythm holds.

Mostly remote; onsite in the UK when useful (meetings, events, clinics).

Yes. We work inside your systems so nothing new is forced on your team.

Cover is built in. You’ll have a named backup who can step in with the same standards.

Yes. We agree guardrails, then we act. You approve quickly (we hold two options and recommend one).

We’re tech- and AI-literate, but we’re human-led. We only use automations, integrations or AI with your approval, inside your tools where possible, and always with a human in the loop. Our aim is simple: remove busywork so your time goes to judgment, relationships and decisions.

• Optional by design. Traditional is fine. If you want efficiency, we add it step by step.

• Clear guardrails. NDA, GDPR, least-privilege access, and no external AI on sensitive data without explicit consent.

• Documented & reversible. We keep a plain-English changelog; everything has an off-switch.

We’ll also suggest improvements, small, low-risk tweaks (e.g., smarter reminders, cleaner filing, simple trackers, travel packs) and, if helpful, scoped mini-projects. You decide what to adopt and when.

In your systems. We prefer not to copy or move data. If an integration needs access, we use your account and keep permissions tight.